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Shipping Policy
Shipping Methods
We offer various shipping options:
- Standard Shipping by express / air
- Expedited Shipping by express / air Slow Shipping by sea
Shipping Costs
Shipping costs are calculated based on the weight and size of your order.
Delivery Times
– Standard Shipping: 5-7 business days.
– Expedited Shipping: 2-3 business days.
– Slow Shipping by sea: Varies by country, typically from 1 month to 2 months.
Shipping & Tracking
Orders are typically shipped about 2~3 weeks after placing the order. You can track your order using the tracking number provided in your order confirmation email. Visit the carrier’s website (e.g., UPS, FedEx, DHL) and enter the tracking number.
Returns & Exchanges
For returns or exchanges, please follow these steps:
1. Contact our customer service team within 30 days of receiving your order.
2. Provide your order number and reason for the return/exchange.
3. Ship the item back to our designated return address.
Packaging & Handling
We ensure that all items are securely packaged to prevent damage during transit. All items are carefully inspected before shipping.
International Shipping
International shipments may be subject to customs duties and taxes. Please check with your local customs office for more information. We will provide the necessary documentation for customs clearance.
